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🧪 Metric Playground
Test and iterate on your metrics in a dedicated sandbox environment — without affecting your production configuration.
Key Features:
- Run metrics on existing calls — select calls from your history and run any combination of metrics against them
- Upload new audio — drag and drop MP3, WAV, or MP4 files to test metrics on fresh recordings
- Edit metrics inline — tweak prompts, labels, scales, and classification options to create draft versions without impacting live metrics
- Real-time results — watch metrics compute live with per-call expandable result cards showing values and reasoning
- Preview calls side-by-side — review transcripts, tools, and properties alongside metric results
- Publish when ready — promote your draft metric changes to production once you're satisfied
Use Cases:
- Build and validate new metrics before rolling them out
- Debug unexpected metric scores by running them against known calls
- Test prompt changes on a curated set of calls before publishing
- Upload sample audio to verify metrics work correctly on new scenarios
Find it under Playground in the left navigation.